The 1998 data protection act and you
Libra Holidays Ltd is a member of the Libra Holidays Group of companies, which includes their associated companies, a complete list of which is available on request. Information that you provide us will be held on the Group's computers (and in other ways) for use by us and other Group companies for the following purposes:
Booking information
Information about you (and your traveling party) may be passed to holiday providers and others and may include things such as religious beliefs, dietary requirements, your (or your traveling party's) physical or mental health. This information may also be transferred abroad.
Insurance
If you apply for insurance, then we may process information (including medical information) about you (or your traveling party) and pass it to the insurers.
Statistical analysis/market research, fraud prevention/debt collection
Contacting you
To contact you via e-mail, letter or phone with details of Libra Holidays, Libra Holidays Group or selected suppliers' products and services which may be of interest you. We may also monitor and/or record your telephone conversations with the Group for security purposes and to ensure consistent customer service levels (including staff training). By entering into a contract with us you agree to the use and disclosure of information by the Group as described.
Our secure-server software encrypts all your personal information including credit or debit card number and name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet
Your data will be treated confidentially. It will not be sold or made available in other ways to third parties for marketing purposes. You are entitled to a copy of your information held by us. If you would like to see this please contact our customer services department. We may make a small charge for providing this to you.
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